Sendage Terms of Service

Effective Date: June 11, 2026

Please read these Terms of Service ("Terms") carefully before using the Sendage mobile application or website (collectively, the "Platform"). These Terms constitute a legally binding agreement between you and Hippocurious Interactive Inc. ("Sendage", "we", "us", or "our"), a company based in British Columbia, Canada.

By creating an account, accessing, or using the Platform in any way, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree, do not use the Platform.

1. Eligibility

You must be at least 13 years of age to use the Platform. By using the Platform, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into a binding agreement. If you are under 18, you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf.

2. Accounts

To access certain features you must register for an account. You agree to:

— Provide accurate, current, and complete information during registration

— Keep your account information up to date

— Keep your login credentials secure and confidential

— Be solely responsible for all activity that occurs under your account

— Notify us immediately at support@sendage.com if you suspect unauthorized access to your account

We reserve the right to suspend or terminate accounts that contain false or misleading information.

3. Free and Paid Features

Sendage offers both free and subscription-based features. As a general principle, the Platform is free to browse and view, while certain features — such as saving climbs, tracking your logbook, and accessing premium content — require an active subscription.

We reserve the right to change which features are free or paid at any time, with reasonable notice to existing subscribers where changes affect their current subscription.

4. Subscriptions and Billing

4.1 Subscription Plans

Sendage offers monthly and annual subscription plans. By purchasing a subscription, you authorize recurring billing at the then-current subscription rate until you cancel.

4.2 In-App Purchases

Subscriptions purchased through the Apple App Store (iOS) or Google Play Store (Android) are billed and managed entirely by Apple or Google respectively. Sendage does not have access to your payment credentials and cannot initiate, cancel, modify, or refund in-app purchases on your behalf.

To manage or cancel an iOS subscription: go to Settings > [Your Name] > Subscriptions on your device.

To manage or cancel an Android subscription: go to the Google Play Store > Account > Subscriptions.

Subscription management and payment processing for in-app purchases are governed by Apple's and Google's respective terms of service.

4.3 Web Subscriptions

Subscriptions purchased through the Sendage website are processed via Stripe. You may manage or cancel a web subscription through the Stripe billing portal accessible from your account settings.

4.4 Subscription Management via RevenueCat

Sendage uses RevenueCat to manage subscription entitlements across platforms. RevenueCat's role is limited to verifying and delivering the features your subscription entitles you to.

4.5 Cancellation and Refunds

Cancellation of a subscription takes effect at the end of the current billing period. You will continue to have access to paid features until that date. Fees are non-refundable except where required by applicable law. Uninstalling the App does not cancel your subscription.

4.6 Price Changes

We reserve the right to change subscription prices. We will provide at least 30 days' notice of any price increase before your next renewal date. Your continued use of the subscription after the price change takes effect constitutes acceptance of the new price.

5. Intellectual Property and Content Ownership

5.1 Sendage Platform Content

All content, features, functionality, design, software, and technology comprising the Platform — other than User Content (defined below) — are owned by or licensed to Sendage and are protected by Canadian and international copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, sell, or exploit any part of the Platform without our prior written consent.

5.2 Climbing Data Owned by Sendage

All route data, area data, climbing location information, grades, coordinates, approach information, and other factual or structured climbing data submitted to or through the Platform ("Climbing Data") becomes the property of Sendage upon submission. By submitting Climbing Data, you irrevocably assign to Sendage all right, title, and interest in that data, including all intellectual property rights. You represent that you have the right to make such an assignment.

Sendage may use, display, modify, distribute, sublicense, and build upon Climbing Data for any purpose related to the operation and improvement of the Platform.

5.3 User Content

Comments, logbook entries, personal notes, photos, and other content you create that is tied to your personal climbing activity ("User Content") remains owned by you. However, by submitting User Content to the Platform, you grant Sendage a worldwide, non-exclusive, royalty-free, perpetual, and irrevocable licence to use, reproduce, display, distribute, modify, and otherwise exploit your User Content in connection with operating and improving the Platform.

You may delete your own User Content (such as comments and logbook entries) at any time through the Platform's available tools. Deletion removes the content from public view. Some residual copies may remain in backup systems for a limited period consistent with our data retention practices.

You represent and warrant that you own or have the necessary rights to submit all User Content, and that your User Content does not infringe the rights of any third party.

5.4 Feedback

Any suggestions, ideas, or feedback you provide to Sendage regarding the Platform may be used by us freely and without compensation or attribution to you.

6. Trademarks

SENDAGE and the Sendage logo are trademarks of Hippocurious Interactive Inc. (collectively, the "Sendage Marks"). All rights in the Sendage Marks are reserved by us. Nothing in these Terms grants you any right, licence, or interest in or to the Sendage Marks.

You must not use the Sendage Marks or any confusingly similar name, logo, or mark: (a) in any way that suggests affiliation with, endorsement by, or sponsorship by Sendage; (b) in connection with any product or service that is not provided by Sendage; or (c) in any manner that is likely to cause confusion, or that disparages or discredits Sendage.

Other product names, company names, and logos referenced on the Platform may be the trademarks of their respective owners. Reference to any third-party trademark does not imply endorsement of or affiliation with that third party.

7. Acceptable Use

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You must not:

— Post content that is false, misleading, inaccurate, defamatory, hateful, harassing, threatening, obscene, or otherwise objectionable

— Deliberately submit incorrect route grades, false beta, or inaccurate location data

— Copy or reproduce descriptions, topos, or other content from printed or digital guidebooks or other third-party sources without the express permission of the copyright owner

— Impersonate any person or entity, or misrepresent your affiliation with any person or entity

— Use the Platform to solicit, advertise, or promote any commercial product or service without our prior written consent

— Harvest or collect personal information of other users without their consent

— Use any automated tools, bots, scrapers, crawlers, or data mining techniques to access or extract data from the Platform

— Attempt to gain unauthorized access to any portion of the Platform, or interfere with the Platform's security or functionality

— Upload viruses, malware, or any other malicious code

— Violate any applicable local, provincial, federal, or international law or regulation

— Use the Platform to harass, harm, or threaten any other user

— Use the Platform for any commercial purpose not expressly authorized by Sendage

— Use the Platform as an emergency communication tool or rely on it for rescue coordination or hazard warnings

Sendage reserves the right to remove any content and suspend or terminate any account that violates these standards, at our sole discretion and without prior notice.

8. Content Moderation and Reporting

8.1 User Reporting

If you encounter content on the Platform that you believe violates these Terms, you may report it by contacting us at support@sendage.com with a description of the content and its location on the Platform.

8.2 Our Moderation Rights

Sendage reserves the right, but assumes no obligation, to monitor, review, remove, or edit any content posted to the Platform at our sole discretion and without notice. Removing content in one instance does not obligate us to remove similar content in other instances, nor does it constitute a waiver of our right to permit such content in the future.

We are not liable for any failure or delay in removing content that violates these Terms.

8.3 Access and Land Use Disputes

From time to time, Sendage may receive requests to remove or modify content relating to climbing areas or routes on the basis of private property claims, access restrictions, environmental concerns, or land management disputes. Sendage will review such requests in good faith and at our sole discretion may modify, restrict, or remove descriptions, directions, or other content associated with an area or route.

Sendage does not guarantee the removal of any specific content and is not obligated to do so solely on the basis of a third-party request. The existence of a climbing area or route record on the Platform does not constitute an endorsement, encouragement, or direction to access that location. Users are solely responsible for determining whether access to any climbing area is lawful, permitted, and safe before visiting.

If you are a landowner or authorized land manager and have a concern about content on the Platform, please contact us at support@sendage.com with details of your claim.

9. Copyright Infringement

9.1 Our Policy

Sendage respects the intellectual property rights of others and expects users of the Platform to do the same. We do not permit the posting of content that infringes the copyright of any third party, including text, descriptions, topos, photographs, or other material reproduced from climbing guidebooks or other published works without authorization.

We will respond to notices of alleged copyright infringement that comply with applicable Canadian law, including the notice and notice regime under the Copyright Act (Canada). Upon receiving a valid infringement notice, we will take appropriate action, which may include removing or disabling access to the allegedly infringing content and, where appropriate, suspending or terminating the account of a repeat infringer.

9.2 Reporting Infringement

If you believe that content on the Platform infringes your copyright, please send a written notice to us at support@sendage.com with the subject line "Copyright Infringement Notice". Your notice should include:

— Your name and contact information (email address and, if available, mailing address)

— A description of the copyrighted work you claim has been infringed (for example, the specific guidebook, edition, and page number)

— A description of the content on the Platform that you claim is infringing, with enough detail for us to locate it (for example, a URL or the route/area name)

— A statement that you have a good faith belief that the use of the content is not authorized by the copyright owner, its agent, or the law

— A statement that the information in your notice is accurate

— Your electronic or physical signature

We will review all notices submitted in good faith and respond within a reasonable time. Submitting a false or misleading infringement notice may expose you to legal liability.

9.3 Repeat Infringers

Sendage reserves the right to suspend or permanently terminate the accounts of users who are found to have repeatedly submitted content that infringes third-party copyrights, at our sole discretion.

10. Safety Disclaimer

ROCK CLIMBING IS AN INHERENTLY DANGEROUS ACTIVITY THAT CAN RESULT IN SERIOUS INJURY OR DEATH. BY USING THE PLATFORM, YOU ACKNOWLEDGE AND ACCEPT ALL RISKS ASSOCIATED WITH CLIMBING AND OUTDOOR ACTIVITIES.

The Platform is not an emergency service and must not be used for rescue coordination, distress signalling, hazard warnings, or any safety-critical communication. In an emergency, contact your local emergency services immediately.

The Platform provides route information, beta, directions, and other climbing-related content contributed by users. Sendage does not verify the accuracy, completeness, currency, or safety of any such content. Conditions at climbing areas change frequently and without notice due to weather, rockfall, access restrictions, and other factors.

YOU ARE SOLELY RESPONSIBLE FOR YOUR OWN SAFETY AND THE SAFETY OF THOSE IN YOUR PARTY. You must:

— Exercise your own judgment and conduct your own assessment of conditions before climbing

— Verify the accuracy of any route beta, directions, or access information independently

— Ensure you have the appropriate skills, equipment, and fitness for any climb you attempt

— Comply with all applicable access restrictions, land manager rules, and local regulations

— Never rely solely on information provided through the Platform as a substitute for proper training, qualified instruction, or in-person assessment

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SENDAGE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INJURY, DEATH, PROPERTY DAMAGE, OR OTHER LOSS ARISING FROM YOUR USE OF OR RELIANCE ON ANY CONTENT PROVIDED THROUGH THE PLATFORM, INCLUDING ROUTE DESCRIPTIONS, BETA, DIRECTIONS, GRADES, OR OTHER CLIMBING INFORMATION.

11. Disclaimer of Warranties

THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SENDAGE EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Platform will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or reliability of any content on the Platform.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SENDAGE AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE PLATFORM.

IN NO EVENT SHALL SENDAGE'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATING TO THESE TERMS OR YOUR USE OF THE PLATFORM EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO SENDAGE IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100).

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liability. In such jurisdictions, the above limitations apply to the extent permitted by law.

13. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Sendage and its officers, directors, employees, agents, and service providers from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or relating to: (a) your use of the Platform; (b) your User Content; (c) your violation of these Terms; or (d) your violation of any rights of any third party, including any copyright infringement claim arising from content you submitted to the Platform.

14. Account Suspension and Termination

14.1 Termination by Sendage

Sendage reserves the right to suspend, restrict, or permanently terminate your account and access to the Platform at any time, at our sole discretion, with or without notice, including if we believe you have violated these Terms or acted in a manner inconsistent with the spirit of the Platform or the safety of the climbing community.

Grounds for suspension or termination include, but are not limited to: submitting false or dangerous route information, posting infringing content, harassment of other users, abuse of the Platform, fraud, or any conduct Sendage deems harmful to the Platform or its users.

14.2 Appeals

If your account has been suspended or terminated and you believe this was done in error, you may contact us at support@sendage.com to request a review. All appeal decisions are made at Sendage's sole discretion and are final. We are not obligated to reinstate any account.

14.3 Termination by You

You may close your account at any time by using the account deletion feature within the App, or by contacting us at support@sendage.com. Termination of your account does not entitle you to any refund of unused subscription fees, except where required by applicable law.

14.4 Effect of Termination

Upon termination, your right to access the Platform ceases immediately. Provisions of these Terms that by their nature should survive termination will survive, including sections on intellectual property, trademarks, safety disclaimers, limitation of liability, indemnification, and governing law. Climbing Data you have submitted remains the property of Sendage and may be retained on the Platform. Content you have deleted may temporarily persist in backup systems, caches, or in the context of interactions other users have had with that content prior to deletion.

15. App Store Distribution

15.1 General

The Sendage App is made available through the Apple App Store and the Google Play Store (each, a "Distribution Channel"). These Terms are an agreement between you and Sendage only, and not with Apple Inc. ("Apple") or Google LLC ("Google"). Apple and Google are not responsible for the App or its content, and have no obligation to provide any maintenance or support services for the App.

15.2 Apple App Store

If you downloaded the App from the Apple App Store, the following additional terms apply:

— Your licence to use the App is limited to a non-transferable licence to use the App on any Apple-branded device that you own or control, as permitted by the Apple Media Services Terms and Conditions.

— Apple has no warranty obligations with respect to the App. In the event the App fails to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price of the App (if any). To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the App.

— Sendage, not Apple, is responsible for addressing any claims by you or any third party relating to the App or your use of it, including: (a) product liability claims; (b) claims that the App fails to conform to any applicable legal or regulatory requirement; and (c) claims arising under consumer protection or similar legislation.

— Sendage, not Apple, is responsible for the investigation, defence, settlement, and discharge of any third-party intellectual property infringement claim relating to the App.

— You represent and warrant that you are not located in a country subject to a Canadian or US government embargo or sanctions designation, and that you are not listed on any applicable government list of prohibited or restricted parties.

— Apple and Apple's subsidiaries are third-party beneficiaries of these Terms with respect to the Apple-enabled App. Upon your acceptance of these Terms, Apple will have the right to enforce these Terms against you as a third-party beneficiary.

15.3 Google Play Store

If you downloaded the App from the Google Play Store, the following additional terms apply:

— Your use of the App must comply with Google's then-current Google Play Terms of Service.

— Google is only a provider of the Google Play Store where you obtained the App. Sendage, not Google, is solely responsible for the App.

— Google has no obligation or liability to you with respect to the App or these Terms.

— Google is a third-party beneficiary of these Terms as they relate to the App downloaded from Google Play.

16. Third-Party Services

The Platform integrates with or links to third-party services including Apple, Google, Stripe, RevenueCat, Supabase, Amazon Web Services, and Expo. Your use of those services is subject to their respective terms of service and privacy policies. Sendage is not responsible for the practices or content of any third-party service.

17. Modifications to the Platform and Terms

17.1 Changes to the Platform

Sendage reserves the right to modify, suspend, or discontinue any aspect of the Platform at any time, with or without notice. We will not be liable to you for any modification, suspension, or discontinuation of the Platform.

17.2 Changes to These Terms

We may update these Terms from time to time. When we make material changes, we will update the Effective Date at the top of this document and notify you via the Platform or by email. Your continued use of the Platform after the updated Terms take effect constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Platform.

18. Governing Law and Dispute Resolution

18.1 Governing Law

These Terms are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles.

18.2 Dispute Resolution

We encourage you to contact us first at support@sendage.com to resolve any concern or dispute informally. Most issues can be resolved quickly and to your satisfaction this way.

If informal resolution is not possible, any dispute, claim, or controversy arising out of or relating to these Terms or the Platform shall be finally resolved by binding arbitration administered in British Columbia, Canada, under the applicable arbitration rules. The arbitrator's decision shall be final and binding. Nothing in this clause prevents either party from seeking injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights or prevent irreparable harm.

To the extent permitted by applicable law, you agree that any claim must be brought in your individual capacity and not as a plaintiff or class member in any class action or representative proceeding.

19. General Provisions

— Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Sendage regarding your use of the Platform.

— Severability: If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.

— No Waiver: Our failure to enforce any provision of these Terms shall not constitute a waiver of our right to enforce it in the future.

— Assignment: You may not assign your rights or obligations under these Terms without our prior written consent. Sendage may assign these Terms freely.

— Language: These Terms are written in English. Any translated version is provided for convenience only; the English version governs.

20. Contact Us

If you have any questions about these Terms, please contact us:

Hippocurious Interactive Inc.
Operating the Sendage Platform
British Columbia, Canada
Email: support@sendage.com